Overview

This website is operated by Imperial Home Goods. Throughout the site, the terms “we”, “us”, and “our” refer to Imperial Home Goods. By visiting our website or purchasing from us, you agree to be bound by the following Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms, policies, and notices mentioned here or available by hyperlink.

These terms apply to all users of the site, including browsers, customers, merchants, and content contributors. Please read these terms carefully before using the website. If you do not agree with any part of the terms, you may not access or use the website or its services.

Our online store is powered by Shopify Inc., which provides us with the e-commerce platform to sell our products to you.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your region or have given permission for a minor to use the site under your supervision.
You must not use our products or services for any illegal or unauthorized purpose or violate any laws in your area (including copyright laws).
Any misuse of the site, including the spread of viruses or harmful code, will result in immediate termination of service.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred across various networks and may be modified to meet technical requirements.
Payment information is always encrypted.
You agree not to copy, duplicate, sell, or exploit any part of the service without written permission from us.

3. Website Accuracy

We strive to provide accurate and up-to-date information, but we cannot guarantee that all details on this website are always correct or current. Information is for general use and should not be solely relied upon. We may update or change site content at any time without notice.

4. Changes to Service or Prices

Prices are subject to change without notice.
We may update, suspend, or discontinue any part of the website or services at any time.
We are not responsible for any impact these changes may have on you or third parties.

5. Products and Services

Some items may be available only online and in limited quantities. Returns or exchanges are only accepted based on our Return Policy.
We try to display product images and colors as accurately as possible, but we cannot guarantee how they will appear on your screen.
We reserve the right to limit or cancel orders, change product availability, and update descriptions or pricing at any time.

6. Account and Billing Information

We may refuse or limit any order at our discretion. Orders may be limited per person, household, or payment method.
You agree to provide accurate and current purchase and account details and to promptly update them when necessary.

7. Third-Party Tools

We may give you access to third-party tools “as is” without warranties or control. Use of these tools is at your own risk, and you should read the terms provided by the third parties before use.

8. Third-Party Links

Our site may contain links to websites or content from other companies. We are not responsible for the accuracy or reliability of any third-party content or services. Use them at your own discretion.

9. User Submissions

Any feedback, suggestions, or other materials you send us may be used by Imperial Home Goods without restriction.
We are not required to keep comments confidential, provide compensation, or respond.
We reserve the right to remove any content that we find offensive, unlawful, or in violation of these terms.

10. Personal Information

Your personal information is handled according to our Privacy Policy, which can be viewed on our website.

11. Errors and Omissions

Occasionally, our site may have errors in product descriptions, pricing, or availability. We reserve the right to correct these and to cancel or update orders affected by such inaccuracies without prior notice.

12. Prohibited Uses

You may not use the website or its content to:

• Break any laws or regulations

• Infringe on intellectual property rights

• Spread harmful code or malware

• Harass or discriminate against others

• Collect personal information from others

• Spam or hack the site

Violation may result in termination of your access to the website.

13. Disclaimer and Limitation of Liability

We do not guarantee that our services will be uninterrupted or error-free.
All services and products are provided “as is” without warranties of any kind.
Imperial Home Goods is not liable for any direct or indirect loss, including but not limited to lost profits, data, or business opportunities.

14. Indemnification

You agree to protect and hold harmless Imperial Home Goods and our affiliates, employees, and partners from any claim or demand resulting from your breach of these terms or your violation of any law or third-party rights.

15. Severability

If any part of these Terms is found to be unlawful or unenforceable, the rest will remain valid and in effect.

16. Termination

These terms remain in effect unless ended by you or us.
We may terminate or suspend your access to the site if you breach any part of these terms.

17. Entire Agreement

These Terms of Service, along with any related policies posted on this site, represent the full agreement between you and Imperial Home Goods. They replace any earlier agreements, written or spoken.

18. Governing Law

These terms are governed by the laws of New Zealand.

19. Changes to Terms

We may update these terms at any time by posting a new version on our website. It’s your responsibility to review them regularly. Your continued use of the site means you accept any updates.

20. Contact Us

If you have any questions about these Terms of Service, please reach out to us at:
📧 info@imperialhomegoods.co.nz