FAQ’S
Is Imperial Homegoods a shop?
No. Imperial Homegoods is an online home décor business. We don’t operate as a traditional retail shop, but you can view our products at our showroom in Te Atatū Peninsula, Auckland by appointment.
Can I visit and see the products?
Yes. You’re welcome to visit our showroom and see selected products before buying. All visits are by appointment so we can prepare the products you’d like to see and give you the best possible service.
Is viewing by appointment only?
Yes. All showroom visits are by appointment only. This allows us to prepare the products you’d like to see and give you the best possible service.
What should I do before visiting?
Before your appointment, we recommend:
- Measure your room before choosing a product.
- Browse our website, TikTok, Facebook, or Instagram.
- Save screenshots of the designs you like.
- Send them to us on WhatsApp before your appointment.
- If possible, bring the person who will make the final purchasing decision.
This helps us prepare for your visit and provide better advice.
How do I choose the right size?
Measure your room before ordering. If you’re unsure, send us your room measurements and we’ll help you choose the best size for your space.
How do I place an order?
Ordering is easy.
- Browse our website or social media.
- Choose the design you like.
- Send us a screenshot on WhatsApp or order directly through our website.
- Complete your payment.
- We’ll arrange collection or delivery.
